Privacy Policy

Introduction

Bespoke IT Services LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it. It also includes our SMS Terms of Service to comply with mobile carrier requirements.

By using our website (www.bespokeservices.tech), or by interacting with us through SMS or other services, you agree to the terms described below.

What Personal Information We Collect

We may collect personal information when you:

  • Visit our website
  • Submit a contact form
  • Text or call us
  • Engage our services
  • Subscribe to marketing communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address
  • Browser/device information
  • Message content

How Personal Information Is Used

We use your personal information to:

  • Provide and improve our services
  • Communicate with you about your account or services
  • Send notifications (such as appointment reminders, order alerts, or account updates)
  • Comply with legal requirements

Who Personal Information Is Shared With

We do not sell or rent your personal information. We may share personal information with trusted service providers who assist us in operating our business (e.g., payment processors, communication platforms) — but only as necessary to perform those services.

SMS consent is not shared with third parties.
We will never sell, rent, or share your SMS consent with third parties or affiliates.

Cookies and Analytics

We may use cookies and similar tracking technologies to analyze website traffic and user behavior. This helps us improve the user experience on our website.

You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of the site may not function properly without them.

We may use tools such as Google Analytics to collect aggregated data about website traffic.

SMS Terms of Service

By opting into SMS from a web form or other medium, or by texting us directly, you agree to receive SMS messages from Bespoke IT Services LLC. These may include appointment reminders, order alerts, or account notifications.

  • Message frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, reply STOP.
  • For assistance, reply HELP or visit our website at www.bespokeservices.tech.

How we obtain consent:
Customers provide consent by texting us at (972) 728-0352 or by opting in via our website or other forms.
By texting Bespoke IT Services LLC at (972) 728-0352, you agree to receive SMS messages as described. Reply STOP to opt-out; reply HELP for support.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or SMS Terms of Service, you may contact us at:

Bespoke IT Services LLC
www.bespokeservices.tech
Email: Privacy@bespokeservices.tech
Phone: (972) 728-0352